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FAQ: Registering and Attending Programs

For the health and safety of our guests and staff, we have temporarily altered select museum program experiences. Please review the information below prior to your visit.

 

Do I need to register in advance to attend an in-person program?

All programs, unless otherwise noted, are limited to ten people so reserving a space in advance is highly recommended as programs will fill quickly. While we will do our best to accommodate walk-ins we cannot guarantee space unless an advanced reservation is made.

How do I register for a program?

Use our simple online registration system to fill in your information and reserve a space in a program. Links to the registration page are provided on each program page on our website. Visit the calendar of events, browse the programs, select the one you are interested in attending and click register. This will lead you to a simple form to fill in. You will receive a confirmation email after successful registration.

When a program is full, will there be a waitlist?

Yes. If a program you are interested in is full you can add your name to the waitlist by emailing Brooke Rogers, Interpretative Specialist at barogers@iastate.edu. If a space opens, those on the waitlist will be contacted in the order they requested a space.

Can I cancel my program reservation?

Yes. If you are not able to visit during the program time, we kindly ask that you cancel your reservation as a courtesy to your fellow visitors and community.

Program Registrants can cancel their reservation by emailing Brooke Rogers, Interpretive Specialist at barogers@iastate.edu or by calling the University Museums at (515) 294-3342.

Do I need to wear a face mask to attend a program?

Yes. All visitors and guests age 2 and over are required to wear a face mask at all times in museum spaces. Guests, including children, are also required to wear masks in order to participate in programs or visit the museum.

While participating in our programs, please wear your mask while you are seated. Chair layouts ensure that social distancing is maintained.

The University Museum is committed to accessibility for all guests and remains in compliance with the ADA in the use of face masks. If you or a member of your household has a medical condition or disability that prevents you from wearing a face covering, reasonable accommodations will be made for you. Please email Brooke Rogers, Interpretive Specialist, at barogers@iastate.edu in advance of your visit to receive more information.

What if I forget my mask?

A limited supply of free paper face masks will be available at the front desk of University Museum facilities.

Do I need to maintain social distancing guidelines while attending a program?

Yes. All guest visiting any venue at Iowa State University must abide by social distancing guidelines, keeping at least 6 feet away from staff and other guests/parties.

Floor decals that determine spacing will be placed throughout our galleries to assist guests in areas where crowding or lines are expected. We ask that all guests abide by these spacing markers.

Please note that guests do not need to social distance within their own parties but masks should still be worn at all times.

What cleaning and sanitation efforts will be in place?

An increased frequency of cleaning will occur on-site to ensure that all surfaces, chairs and restrooms are consistently disinfected. In addition, hand sanitizer stations will be placed throughout each facility for guests to use. We encourage all guests to use hand sanitizer as they enter museum spaces.

Will restrooms be open?

Yes. The restrooms in the buildings that house the Brunnier Art Museum and Christian Petersen Art Museum will be open to the public and cleaned regularly. Please note that guests are required to wear face masks while using restrooms because of space constraints.

Please note that the Farm House Museum restrooms will be closed to the public. The nearest open public restrooms are in the Jischke Honors Building.

What other safety precautions are encouraged from guests?

University Museums is committed to creating as many touch-free experiences as possible, so the following actions are suggested from our guests:

  • Suggested donations made by credit or debit card are preferred; however, cash will still be accepted and handled with the utmost care.

  • We ask that all guests abide by the safety information conveyed on-site, whether through signage, floor decals or staff instruction.

 

Questions before your visit can be directed to Brooke Rogers, Interpretive Specialist, at barogers@iastate.edu or by calling the University Museums at (515) 294-3342.

 


 

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